Terms and Conditions
Please review our Terms and Conditions before enrolling into any course. Elite Licensing reserves the right to cancel, postpone or re-schedule courses due to unforeseen circumstances. Elite Licensing reserves the right to alter course fees, course dates, or any content at its discretion. Where a refund is due to a participant, a full refund will be sent within thirty days, or consult with staff to arrange receiving the refund in person. All information provided by Elite Licensing was correct at the time of publication but may be subject to change. Use and Disclosure of Personal Information Elite Licensing shall comply with the Privacy Act 1988 and will only use student’s personal information for enrolment and training purposes. We are also required under the Standards for Registered Training Organisations 2015 to send data for reporting purposes to State and Federal agencies such as The Department of Education, Training and Employment. The personal information gained during the enrolment process will not be sold or used for marketing purposes. Student records are kept in a secure encrypted electronic database, for the required number of years to comply with the NVR Standards. Access to these records is strictly controlled. On request, students shall have access to their documentation and have the right to correct any incorrect information contained therein. Students confidential information obtained from their Company shall remain confidential. Please forward any enquiries that you might have in relation to this matter to admin@elitelicensing.com.au.
Cancellations and Refund Policy
All cancellations and refund requests must be made in writing to Elite Licensing 7 days prior to course commencement date. In the event of a cancellation, Elite Licensing will refund the amount paid in full, only if we are advised in writing of the cancellation minimum 7 days prior to course commencement date. Elite Licensing will not issue any refunds if the requests were made in short notice or less than the specified 7-day timeframe. Elite Licensing will not issue any refunds for non-attendance. If a candidate is unable to attend the course, nominated individuals are allowed to attend on their behalf as a substitute – free of charge. If requesting to transfer or re-locate to different courses. Elite Licensing must be advised prior to course commencement date and can be arranged depending on availabilities of courses. Should the scheduled course not proceed due to either, low student numbers or any unforeseen reasons, the candidates will be advised immediately and either postpone the course to a later date, or a full refund will be issued.